Testimonials

Midtown Motorcycles and Scooters holds deep belief in the wisdom of Shep Hyken, who said:

"Consistently amazing customer service doesn't happen by accident. It happens on purpose."

Every day, our unwavering commitment is to deliver nothing less than exceptional customer service in every interaction.

What Sets Us Apart?

In this era where businesses often have to find just the right words to convey their intentions without sounding boastful, we opt for a different approach. We'd rather let our actions speak louder than words, guided by a simple principle: Our customers are the heartbeat of our business, and their experiences with us matter most.

Remember when you are seeking the perfect scooter shop we don’t insist that Midtown be your first stop. But we genuinely hope it becomes your last. Your peace of mind and satisfaction are our priority, and we are here to support you every mile of the way.

SOME CUSTOMER TESTIMONIALS:

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Natasha Azari

I bought my scooter there about 4 and a half years ago and I'm still very happy with it! It's still going strong! I loved when Tom and David were helping me decide on the best scooter for me because there were too many great choices for great prices. I didn't know anything about scooters, so their knowledge about ...

Gerri Hicks

I recently bought a scooter from Midtown and I absolutely love it! Austin is an amazing sales guy. He helped me out a lot in my choice and getting approved for a loan! I went back today with some questions and was helped by Tom, the service director. I left with all my questions and concerns fully addressed!

Tracey Lynch

PLEASE DON'T BUY A SCOOTER ANYWHERE ELSE!!!! I have purchased two scooters from this establishment and have always used their service department as well. They are the kindest most professional business I have had the pleasure to work with. The manager, David, will go above and beyond to make his customers feel special ...

Katelyn Frederick

Whether it be David, Jose, or Tom expect to be treated like family. If you need a scooter, atv, mini bike, come here and you will be blowed away by their hospitality, honesty, patience, and overall respect for you and your vehicle. Thank you guys for repeatedly rising the bar. Appreciate you all!

Tom Bruner

Awesome place to get your new scooter. Knowledgeable staff and service people. My Italica 30A is awesome and is my "every-sunny-day" driver between my home in OBS and my shop and oﬃce in Holly Hill. Plenty of getup and go crossing the bridges. The only issue is it's so awesome my girlfriend wants one of her own!

Ciara Miller

I don’t even know where to start! They are amazing and the customer service is top notch! We had a whole day planned to go riding and ran across an issue with our four wheeler because it hadn’t been started in a while and when I called them without hesitation they said no problem bring it here and they got me up and running ...

Rebecca Rugar

So, not only was the service pristine, but they made sure what we needed was available the moment they could. Tom here at Midtown knows his stuff. Great guy. Went way out of his way to share some knowledge to prevent future problems and made it a pleasurable experience. I highly recommend these guys!! Thanks for all your help!!

Denise Cray

Dennis is the best. I called him from South Georgia in need of parts information for my uncle who lives in South Carolina. Dennis didn't hesitate to assist me with a parts number and where to purchase it. Dennis was so customer service oriented that he even offered to continue to help me in the event that I ran into problems ...

Darren Sink-Maxey

Absolutely great customer service. No pressure sale and very honest and knowledgeable about their products. I was very impressed with their selection and great prices. We bought a 150cc trike and a 150cc scooter but they also have beautiful motorcycles and quads. I would highly recommend checking out this place if you ...

Michael Meade

Just purchased a bike from Midtown Motors at a price that was comparable to buying from a personal seller. Great service and great pricing. I worked with Bill and he talked me through every step of the process and even did my paperwork ahead of time so I could just sign and pull off on my new bike. Called back later that day with a question ...

Phil Collins

Dave was incredibly helpful; I had a laundry list of questions and special circumstances regarding my moped, and he was able to get all of them resolved quickly and completely. Excellent customer service and transparency; couldn't recommend him enough.

Nicole Rieger

My husband was ﬁxing my scooter and needed some help compressing the valves. I called up and spoke with Tom and asked if i brought in the piece if he could help me. With bike week starting today I was worried but he said yes. So I brought it in and they had me in & out the door in 20 minutes and didn't charge me an arm or a ...

trevor bowman

Most friendly service you can expect or receive. Went with my drained scooter battery and they checked it and was able to charge it without me having to replace it. It was nice that they didn’t just have me replace it. They deﬁnitely are trustworthy and deserve all the business when it comes to small motorcycles and scooters!

Lauren Curtis

Tom and the Team went above and beyond to take care of my autistic son’s Yamaha so we can go for rides together and he can get a new form of sensory input. Thank-you for accommodating me and making everything so easy. I’ll be back in the future and everyone should choose this local company to do business with!

Andy Ludu

I am very pleased and happy with this shop. Except them, especially Mr. Austin who is very kind, helpful, professional, nobody in the city, and I mean from friends, neighbors to absolutely any tire service or motorcycle or scooter service wouldn't or couldn't repair the ﬂats to my little GoTrax scooter. I tried myself it is tedious.

Mike Lossing

Couldn't have been treated better. Bought plenty of vehicles before but never had an experience like midtown! Worked with me to get me on a scooter same day. Showed me everything i needed, Austin is a genuine asset to his company. He went above and beyond to make my day. Don't hesitate come on in! my thanks to Austin again.

Darrick Jackson

My scooter wasn’t running properly, so I took it down to Midtown Motorcycles to get it serviced. Don was the mechanic that did my service. This scooter now runs better than when I ﬁrst bought it. They have earned my business from now on.

Carissa Marshall

Dave and Tom have been so helpful. sold me night sky I love it Always serviced my moped with the best care. They go the extra mile and it's just the most amazing experience this is my daily commuter so I appreciate the work these guys do!!!

Jo Beth Latimer

We love our scooters from Midtown! David stayed after hours to help us! We love to ride and love the great service at Midtown!

Tracy Cory

Those guys are great people to deal with. I have a nightmare of a project going on. They were very helpful in giving me information on my problem and direction on parts. Talked to them several times got to bottom my problems and I never bought anything from them. Thats awesome customer service. Thanks midtown.